Last Updated: January 18, 2024
Thank you for shopping at Geek Axis.
If for any reason you are not completely satisfied with a purchase, we invite you to review our policy on returns and refunds. This policy has been created with the help of the Return and Refund Policy Generator.
The following terms apply to any products you purchase from us.
Interpretation: Words with capitalized initial letters have meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions:
You have the right to cancel your order within 7 days without giving any reason.
The cancellation period is 7 days from the date on which you received the goods, or when a third party (not the carrier) you appointed takes possession of the delivered product.
To exercise this right, please inform us via a clear statement using one of the following methods:
We will reimburse you within 14 days of receiving the returned goods using the same payment method you used for the order. No fees will be charged for the refund.
To be eligible for a return, please ensure that:
The following goods cannot be returned:
We reserve the right to refuse returns at our sole discretion if the above conditions are not met.
Note: Only regular-priced items are eligible for a refund. Sale items are not refundable unless required by law.
You are responsible for the cost and risk of returning goods to us. Please return items to:
We are not responsible for items damaged or lost during return shipping. We recommend using an insured and trackable service. Refunds cannot be processed without receipt or proof of delivery.
We offer a one-year warranty for first-end users who purchase non-consumable items directly from us. The warranty applies to defects not covered in the user manual, including:
Consumables and disposable items subject to regular wear and tear are not covered under warranty.
We offer a 7-day money-back guarantee on all unopened items. You can shop confidently knowing you can return any unused product. After 7 days, returns or exchanges are not accepted.
Returned items must be unused and in their original packaging. Opened items are not eligible for refund. Include your receipt or proof of purchase with your return to expedite processing.
Clearance and sale items are non-returnable. Only regularly priced items qualify for return or exchange.
If eligible, we will offer either a full refund or an exchange of equal value within the 7-day period.
If you have questions regarding this policy or need assistance, please reach out to us:
Learn about the customer service options available to you in our documentation.
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