Return & refund Policy

Geek Axis Return and Refund Policy

At Geek Axis, your satisfaction is our top priority, and we aim to provide you with an exceptional shopping experience. If, for any reason, you find yourself dissatisfied with your purchase, our return and refund process is crafted to assist you. Kindly review the following guidelines

Returns

Certain product types may be non-refundable due to their inherent usage properties.
Items may be eligible for return if the activation key has not been retrieved.

Initiating a Return

To commence the return process, please contact our customer service at support@geekAxis.com.
Provide your order number and a brief explanation of the reason for the return.

Refunds

You will receive an email notification upon our receipt and inspection of the returned item.
If the return is approved, a refund will be processed to your original payment method.

Late or Missing Refunds

If a refund is not received within a reasonable timeframe, check your bank account or credit card statement.
Contact your bank or credit card company, as processing times may vary.
If the issue persists, reach out to us at support@geekAxis.com for further assistance.

Exchanges

Unfortunately, exchanges are not possible once the activation key has been retrieved.

Return for Service

If you no longer wish to receive the service, please approach us via email (support@geekAxis.com) with your reason, and we will assist you in the further process.

Contact Us

For inquiries or clarifications about our return and refund policy, feel free to reach out to us at support@geekAxis.com.

We sincerely appreciate your understanding and cooperation throughout this process. Our commitment is to ensure your satisfaction with both our products and services. Thank you for choosing Geek Axis!